In our office, important emails often come across my desk for review and comment. As I was responding to a recent such inquiry from a co-worker, I took the extra time to bullet what I have found to be important guidelines for writing business communications, so he could improve his communication skills. The points were

The power of a Continuous Improvement (CI) program cannot be overstated. The biggest changes occur a little bit at a time, at such a pace that they are hardly noticed, which is often the best path forward. Working with Fortune 500’s and Startups we find that both have their own difficulty with this concept. Leadership

If you’re like practically every other person on the planet, you don’t want to work forever. And if you own a business, you’ve at least occasionally thoughts of how to stop going to the office and start enjoying the fruits of your hard work. There are two main keys to doing this: 1) Write down

Change is difficult, especially organizational change. As difficult as it is to accomplish, it is even more difficult to sustain. Over the years of consulting, we’ve built a system based on Kaizen ideology, that brings our clients through this challenging process with lasting results, and we’re pleased to share what we’ve learned that makes change

A year ago at lunch, the business owner was excitedly speaking about the explosive growth he and his partner have seen over the last five years.  Sales have tripled, customers are happy, and he spoke about moving towards an exit in the next few years. This was followed by an even more exited claim that they had

JUMPING IN WITH BOTH FEET When I’m working with potential clients, partners, or channel partners, if it sounds like a good arrangement, I am not afraid to enthusiastically tell them I’m ready to jump in with both feet. Most people are surprised to hear such an unabashed commitment. And it’s no wonder. In a culture where