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Kaizen Your BPO
- October 13, 2017
- Posted by: Nayte Carrick
- Category: Uncategorized
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Everything we do everyday is a process. First you do this, then you do that, then the next thing until you’re done. How many of us think about the steps to make coffee in the morning or brush our teeth? Well, CMark Group staff does, but normal people don’t. Many managers and business owners come up short
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Creating a Culture of Continuous Improvement
- August 18, 2017
- Posted by: Nayte Carrick
- Category: Business plans, Continuous Improvement, Innovation
The power of a Continuous Improvement (CI) program cannot be overstated. The biggest changes occur a little bit at a time, at such a pace that they are hardly noticed, which is often the best path forward. Working with Fortune 500’s and Startups we find that both have their own difficulty with this concept. Leadership
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Sustaining Lean Strategies
- April 18, 2017
- Posted by: Nayte Carrick
- Category: Uncategorized
“Time to make the donuts” This hilarious 80’s commercial can teach us some of the keys to success with lean strategies. Consistency and Persistence. (YouTube: watch it here) Lean strategies are effective at increasing productivity, yet 50% – 90% of companies who attempt to implement these strategies fail within the first few months despite the countless examples of