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  • 3 Steps: Business Optimization

    • February 12, 2018
    • Posted by: Nayte Carrick
    • Category: Uncategorized
    No Comments

    What’s better? Processing a document digitally or with paper? If both methods take the same amount of time and effort—the answer is neither. Optimizing a business process requires more effort than simply purchasing new software. It requires taking a critical look at an organization’s operations and minimizing the resources required to get things done. This blog post will outline

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  • Need more hours? Try Schedule Blocking

    • November 13, 2017
    • Posted by: Nayte Carrick
    • Category: Uncategorized
    No Comments

    A few years ago, my to-do list was an endless source of frustration. At the end of every day, it seemed like it had more items on it than when I started. I never seemed to get it all done. So, in an effort to understand what was going on, I began to track how

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  • Kaizen Your BPO

    • October 13, 2017
    • Posted by: Nayte Carrick
    • Category: Uncategorized
    No Comments

    Everything we do everyday is a process. First you do this, then you do that, then the next thing until you’re done. How many of us think about the steps to make coffee in the morning or brush our teeth? Well, CMark Group staff does, but normal people don’t. Many managers and business owners come up short

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  • Creating a Culture of Continuous Improvement

    • August 18, 2017
    • Posted by: Nayte Carrick
    • Category: Business plans, Continuous Improvement, Innovation
    No Comments

    The power of a Continuous Improvement (CI) program cannot be overstated. The biggest changes occur a little bit at a time, at such a pace that they are hardly noticed, which is often the best path forward. Working with Fortune 500’s and Startups we find that both have their own difficulty with this concept. Leadership

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  • Sustaining Lean Strategies

    • April 18, 2017
    • Posted by: Nayte Carrick
    • Category: Uncategorized
    No Comments

    “Time to make the donuts” This hilarious 80’s commercial can teach us some of the keys to success with lean strategies. Consistency and Persistence. (YouTube: watch it here) Lean strategies are effective at increasing productivity, yet 50% – 90% of companies who attempt to implement these strategies fail within the first few months despite the countless examples of

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